Innovation in Fundraising: Corris Adopts the New OM System from Creative Software
Corris is modernising its technological foundation for sustainable fundraising with the new OM system from Creativ Software. The relaunch enables modern processes, maximum security, and future-proof donor support.
A Step into the Future
Fundraising is evolving: new payment methods, digital communication channels, and rising demands for data protection and efficiency are shaping what lies ahead.
To actively drive this transformation, Corris is modernising its central system for donor management and communication.
With the relaunch of our OM system, we are laying the foundation for modern processes, automated workflows, and the highest level of cybersecurity — enabling our clients to support donors in a more contemporary, personalised, and direct way.
A Strong Partnership – for Almost 25 Years
Corris has been working successfully with Creativ Software AG, the developers of OM, for nearly a quarter of a century. Today, Creativ Software AG is part of the Nexus Group — yet continues to operate as an independent company.
Our longstanding partnership stands for continuity and trust. The relaunch is deliberately undertaken in the interest of our clients: we are relying on a proven solution, well-established in the Swiss NPO and association landscape, which meets the highest cybersecurity standards in light of current global developments and ensures long-term reliability.
Key Advantages of the New OM System
Unified system landscape: Telephony and other communication channels are seamlessly integrated into the entire donor support process.
Efficiency through intelligent workflows: OM simplifies the processing of updates via a central user interface and transparently documents all donor interactions. Intelligent workflows automate processes such as cancellations or address changes, ensuring error-free procedures and triggering the appropriate communication directly.
Maximum transparency: All interactions with donors are stored as PDFs, ensuring a complete and accessible history.
Cloud-based solution with Swiss data hosting: The new cloud architecture guarantees maximum availability — and all data remains securely stored in Switzerland.
Future-oriented through AI: OM offers an integrated interface to artificial intelligence. This enables personalised communication as well as pattern recognition in donor behaviour — for example: When and how is the best moment to approach a donor?
Why Was OM Not at This Level Until Now?
Corris currently uses a highly customised, older version of OM that was optimised over decades for the direct debit system (LSV) and CH-DD. This specialisation was essential to our work for a long time — but the requirements in fundraising are changing.
In the future, other payment methods, communication channels, and processes will play a key role. To meet these needs and further strengthen the focus on donors and our partner organisations, a modernisation is essential.
With the relaunch of the OM system, we are taking exactly this step: we are creating the foundation for modern, versatile fundraising processes and future-ready donor support.
Timeline: When Will the New OM Arrive?
The transition to the new OM system is planned for 2026. Preparations are already in full swing, and throughout 2025 the new system will be thoroughly implemented and tested internally before the rollout begins.
Innovation at Corris – Far Beyond OM
The relaunch of OM is just one component of our broader innovation program:
Further development of our donation service platform
Expansion of new payment channels and methods
Introduction of smart iPad forms tailored to the specific requirements of different banks
Extension of our service offerings for partner organizations
Our Conclusion
Corris is moving forward with determination: we don’t just talk about innovation — we implement it consistently. As a responsible fundraising partner, we ensure that non-profit organizations can continue to rely on sustainable donation revenue — secure, modern, and future-oriented.
