Data management for non-profit organisations
Only those who truly understand their donors can communicate with them effectively. To ensure our clients don’t need to develop and maintain their own database solution, Corris offers a highly professional data management service. Non-profit organisations can entrust us with the complete administration of their donor data – while still retaining full access.
Clients can view their data, generate reports, and export datasets for further processing – just as if the server were hosted in-house.
And all of this without high upfront investment, ongoing maintenance costs, or the need for specialised technical expertise. At the same time, clients can rely on us to handle complex data updates and mailings via our lettershop with care and professionalism.
From very simple to complex
Depending on their needs, clients can make use of individual services from our full range of donation management solutions.
Alternatively – as several organisations already do – they can outsource their entire member and donor support to us. This includes handling incoming calls, processing address changes, responding to emails, managing correspondence, and more.
Pioneer in direct debit solutions
Corris is a pioneer in direct debit processing for non-profit organisations.
Over the past 15 years, we have developed a well-established routine for handling direct debit transactions and have continuously adapted and optimised it in line with developments in the banking sector. To ensure that the right processes are triggered at the right time, managing the various stages of the workflow requires automated interfaces between the call centre, lettershop, and data management systems. Thanks to our systematic follow-up of returned debits, we are able to efficiently recover a large portion of them—helping our clients retain their donors.
Technology and processes
To fully leverage the potential of direct debit (LSV), the interaction between technical infrastructure, precisely defined organisational processes, and reliable staff must function seamlessly. Above all, the knowledge and many years of experience of our employees play a key role.
