{"id":16649,"date":"2025-01-16T11:48:15","date_gmt":"2025-01-16T10:48:15","guid":{"rendered":"https:\/\/www.corris.com\/?page_id=16649"},"modified":"2026-01-12T12:11:40","modified_gmt":"2026-01-12T11:11:40","slug":"retention-campaign","status":"publish","type":"page","link":"https:\/\/www.corris.com\/en\/fundraising\/phone-fundraising\/retention-campaign\/","title":{"rendered":"Retention Campaign"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"16649\" class=\"elementor elementor-16649 elementor-2508\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-253a35a e-flex e-con-boxed e-con e-parent\" data-id=\"253a35a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a69cf2b e-con-full ratio-m2-3-1 e-flex e-con e-child\" data-id=\"a69cf2b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-448017d e-flex e-con-boxed e-con e-child\" data-id=\"448017d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_offset&quot;:120,&quot;sticky_offset_mobile_extra&quot;:70,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;laptop&quot;,&quot;tablet_extra&quot;,&quot;tablet&quot;,&quot;mobile_extra&quot;,&quot;mobile&quot;],&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0a55ff9 elementor-align-center style2 holobutton-single elementor-widget elementor-widget-button\" data-id=\"0a55ff9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/en\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"5\" height=\"7\" viewBox=\"0 0 5 7\" fill=\"none\"><path d=\"M0.5 0.490234L3.78013 3.5001L0.5 6.50997\" stroke=\"white\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bc75d06 e-flex e-con-boxed e-con e-parent\" data-id=\"bc75d06\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-89e3a9d e-con-full e-flex e-con e-child\" data-id=\"89e3a9d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9eb17c4 elementor-widget elementor-widget-heading\" data-id=\"9eb17c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Retention campaign<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a4fd8f p-2 fundraising-title-link elementor-widget elementor-widget-text-editor\" data-id=\"2a4fd8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"\/en\/fundraising\/phone-fundraising\/\">Phone Fundraising Services<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ae2b97f e-con-full e-flex e-con e-child\" data-id=\"ae2b97f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e6af4ae elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"e6af4ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b16f0d elementor-widget elementor-widget-text-editor\" data-id=\"2b16f0d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Donors who submit a cancellation are contacted by phone. Depending on the reason for the cancellation, the call agent offers alternatives to the original donation \u2013 such as a lower donation amount or a different payment interval. In addition, the agent collects valuable insights into the reasons for the cancellation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b40b4a8 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"b40b4a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f48d260 e-con-full e-flex e-con e-child\" data-id=\"f48d260\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-05ec1c8 elementor-widget elementor-widget-heading\" data-id=\"05ec1c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Lost donors<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1115cca p-2 elementor-widget elementor-widget-text-editor\" data-id=\"1115cca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Donors who withdraw their support for a charity are contacted by phone as quickly as possible. The agent asks whether a different donation amount or payment interval might be an alternative to cancellation. Valuable insights are also collected and fed into the overall donor acquisition processes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c5985a7 elementor-widget elementor-widget-heading\" data-id=\"c5985a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Advantages of retention campaigns<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-05aed47 p-2 elementor-widget elementor-widget-text-editor\" data-id=\"05aed47\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div><div><p>Donors who withdraw their consent for a recurring donation will be contacted as soon as possible. Clearly defined alternatives (amount, interval, etc.) will be offered.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7343dbf corris-carousel e-flex e-con-boxed e-con e-parent\" data-id=\"7343dbf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-cb2817f e-con-full lg-bg e-flex e-con e-child\" data-id=\"cb2817f\" data-element_type=\"container\" data-e-type=\"container\" id=\"retentionkampagnen\">\n\t\t<div class=\"elementor-element elementor-element-46473a9 e-con-full ratio1-1 first-slide e-flex e-con e-child\" data-id=\"46473a9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7f1bbc1 t-2 elementor-widget elementor-widget-heading\" data-id=\"7f1bbc1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Our campaigns<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e5aea68 elementor-widget elementor-widget-image\" data-id=\"e5aea68\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"47\" height=\"36\" src=\"https:\/\/cdn.corris.com\/wp-content\/uploads\/2025\/06\/04133953\/arrow-semi-270.svg\" class=\"attachment-full size-full wp-image-13273\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bd38d0f e-con-full ratio1-1 e-flex e-con e-child\" data-id=\"bd38d0f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<a class=\"elementor-element elementor-element-d8f0b71 e-con-full ratio1-1 e-flex e-con e-child\" data-id=\"d8f0b71\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https:\/\/www.corris.com\/en\/fundraising\/phone-fundraising\/upgrade-campaign\/\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9ce5cb0 elementor-widget elementor-widget-heading\" data-id=\"9ce5cb0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Upgrade campaigns<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e0761a p-2 elementor-widget elementor-widget-text-editor\" data-id=\"4e0761a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Find out more<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cd6b4fd e-con-full ratio1-1 e-flex e-con e-child\" data-id=\"cd6b4fd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<a class=\"elementor-element elementor-element-4d437e5 e-con-full ratio1-1 e-flex e-con e-child\" data-id=\"4d437e5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https:\/\/www.corris.com\/en\/fundraising\/phone-fundraising\/welcome-calls\/\">\n\t\t\t\t<div class=\"elementor-element elementor-element-50f4a2e elementor-widget elementor-widget-heading\" data-id=\"50f4a2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Welcome Calls<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab755d8 p-2 elementor-widget elementor-widget-text-editor\" data-id=\"ab755d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Find out more<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fec9696 e-con-full ratio1-1 e-flex e-con e-child\" data-id=\"fec9696\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<a class=\"elementor-element elementor-element-6c96026 e-con-full ratio1-1 e-flex e-con e-child\" data-id=\"6c96026\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https:\/\/www.corris.com\/en\/fundraising\/phone-fundraising\/inbound-services\/\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9d40008 elementor-widget elementor-widget-heading\" data-id=\"9d40008\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Inbound Services<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-845066d p-2 elementor-widget elementor-widget-text-editor\" data-id=\"845066d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Find out more<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f68b8cb elementor-widget elementor-widget-miga_slide_everything_title\" data-id=\"f68b8cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"miga_slide_everything_title.default\">\n\t\t\t\t\t<div class=\"miga_slide_everything\" data-mousewheel=\"0\" data-sliderId=\"#retentionkampagnen\" data-spv=\"3.4\" data-spvt=\"3.3\" data-spvp=\"1.3\" data-spacebetween=\"20\" data-loop=\"0\" data-centerSlides=\"0\" data-autoplay=\"0\" data-autoplay-reverse=\"0\" data-newmethod=\"1\" data-pagination=\"1\" data-arrows=\"1\" data-latestSwiper=\"\" data-dot-padding=\"-10\" data-touchmove=\"0\" data-freemode=\"0\" data-autoplay-delay=\"\"><\/div><style type=\"text\/css\">##retentionkampagnen .swiper-button-prev::after {content: none}##retentionkampagnen .swiper-button-next::after {content: none}##retentionkampagnen .swiper-button-prev {background-image: none } ##retentionkampagnen .swiper-button-next {background-image: none } ##retentionkampagnen .swiper-button-prev svg path {fill:} ##retentionkampagnen .swiper-button-next svg path {fill:} ##retentionkampagnen .swiper-button-prev:after {color:} ##retentionkampagnen .swiper-button-next:after {color:} ##retentionkampagnen .swiper-button-next, ##retentionkampagnen .swiper-button-prev {height:20px; width:12px} ##retentionkampagnen .swiper-button-prev {top:; bottom:; left:; right:;}##retentionkampagnen .swiper-button-next {top:; bottom:; left:; right:;}<\/style>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-26d84f1 e-flex e-con-boxed e-con e-parent\" data-id=\"26d84f1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9e22bf2 kontrast-button elementor-widget elementor-widget-button\" data-id=\"9e22bf2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/en\/fundraising\/phone-fundraising\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"5\" height=\"7\" viewBox=\"0 0 5 7\" fill=\"none\"><path d=\"M0.5 0.490234L3.78013 3.5001L0.5 6.50997\" stroke=\"white\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Back to phone fundraising<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Contact us Retention campaign Phone Fundraising Services Donors who submit a cancellation are contacted by phone. Depending on the reason for the cancellation, the call agent offers alternatives to the original donation \u2013 such as a lower donation amount or a different payment interval. In addition, the agent collects valuable insights into the reasons for [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":13977,"parent":16637,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-16649","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.corris.com\/en\/wp-json\/wp\/v2\/pages\/16649","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.corris.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.corris.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.corris.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.corris.com\/en\/wp-json\/wp\/v2\/comments?post=16649"}],"version-history":[{"count":3,"href":"https:\/\/www.corris.com\/en\/wp-json\/wp\/v2\/pages\/16649\/revisions"}],"predecessor-version":[{"id":23120,"href":"https:\/\/www.corris.com\/en\/wp-json\/wp\/v2\/pages\/16649\/revisions\/23120"}],"up":[{"embeddable":true,"href":"https:\/\/www.corris.com\/en\/wp-json\/wp\/v2\/pages\/16637"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.corris.com\/en\/wp-json\/wp\/v2\/media\/13977"}],"wp:attachment":[{"href":"https:\/\/www.corris.com\/en\/wp-json\/wp\/v2\/media?parent=16649"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}