Inbound services

Corris handles an organisation’s donor service activities. We answer calls from donors on behalf of the organisation, record their requests and make the necessary changes directly.

Cancellation requests

When donors call to cancel, we try to retain them by presenting suitable alternatives, such as a lower donation amount or a different payment interval.

Complaints

We listen to the person’s concerns and seek a satisfactory solution. We also process and respond to donor emails on behalf of our clients.