Welcome calls

Welcome calls strengthen donors’ connection with the charity and increase the likelihood of future upgrades and long-term commitment.

Long-term donor retention

Newly acquired donors are contacted and warmly welcomed on behalf of the charity. Any questions are answered immediately, while requests and suggestions are taken into account. These measures help create the best possible first impression.

Benefits of welcome calls

  • New donors are contacted immediately after being recruited at an information stand
  • Clearly defined set of questions
  • Defined follow-up processes for the information collected
  • Improved donor retention